Tips for Inquiries

To ensure smooth handling of your inquiry, please provide the following details corresponding to your inquiry.

Inquiries related to translation services

  • Desired deadline ('By [date and time],' 'Within [number of business days],' etc.)
  • Word count (excluding spaces and line breaks)
  • Source language and target language (e.g., Japanese → English, Chinese in simplified or traditional characters)
  • Content details (genre, summary, etc.)
  • Any specific requests (sections to be translated, format, file type, etc.)
  • Attach the actual document (optional, but preferred for accurate quoting)
  • Requirement for NAATI certified translation: Yes/No

Inquiries related to interpreting services

  • Date and time needed for interpretation (e.g., from [date, time] to [date, time])
  • Type of interpretation (consecutive interpretation only)
    * Simultaneous interpretation is not available.
  • Languages for interpretation (e.g., A language to B language only, B language to A language only, or both directions A language ⇔ B language)
  • Onsite (face to face) interpreting or Online (video remote) interpreting
  • Situation requiring interpretation (business meeting, personal event, administrative procedures, medical, tourism assistance, etc.)
  • Availability of materials in advance (providing materials helps ensure accuracy)
  • Requirement for NAATI certified interpreter: Yes/No

Inquiries related to online tutoring services

  • Purpose of learning
  • Desired subjects for learning
  • Preferred start date
  • Any other preferences (current situation, preferred materials, preferred method, etc.)